If you cancel the tour 60 days or more before the departure date, you will lose your deposit. If you cancel your tour between 60 and 45 days before the departure date, you will lose 50 percent of the total price. If you cancel your tour 45 days or less before the departure date, you will lose the full amount. If you fail to turn up on the first day of your tour, Outdoor Italy may not be able to make arrangements for you to join the rest of the tour, and you will lose the full payment. If, for any reason, Outdoor Italy will have to cancel your tour, you will be offered an alternative tour or a full refund.